Contacting Us

letmehelpyou.gif Hi and welcome! There are a few different ways to get info, help, support, or even personalized attention. Help Center Articles Our articles right here on this page are a great to start if you're stuck on something. Use the search bar at the top and you'll most likely be able to find what you're looking for right away. If you can't find what you need... For "How do I..." questions just send us a message at support@heroicnow.com. When is support available? We're working toward offering 24/7 support, but we're not quite there yet. While we're building up to that, we may not be able to respond to your requests instantly. We will answer as soon as humanly possible though! Wait! Read this before you send us a message Before you get in touch with your questions, it can really help us to help you faster if you can have a few pieces of important information ready when you reach out. In most cases, we need the following information: Your account email address Name of the page you're working on Live Page URL (not the URL inside the app) A detailed description of the problem you're seeing A detailed description of how it should be working/looking Send your message to support@heroicnow.com For Billing Inquiries For billing questions or concerns, send us a message at support@heroicnow.com with the subject line "Billing". Be sure to include your account email address so we can look you up! To Report Spam or Abuse To report spam or abuse, please send an email directly to abuse@heroicnow.com For DMCA Takedown Requests If someone is unlawfully using your content on a Heroic page, please create a DMCA Takedown Request and email it to compliance@heroicnow.com. Partnership Questions We'd love to partner with you. Drop us an email to support@heroicnow.com with the subject line "Partnership". ?

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